Shipping policy

PREMIUM SHIPPING
All prints and originals are packed with the upmost care and safety precautions. I pack all paper prints 11x14" and under in a flat mailer with a piece of cardboard or foam core included in the envelope for stability, as well as protective plastic sleeve. Any paper print above this size will be rolled, put into a protective plastic bag, and shipped in a cardboard shipping tube with bubble wrap on both sides of the artwork to keep it stable. 

POLICIES

• No refunds or exchanges on items (prints OR originals) unless item is damaged in shipping. (must show proof of damage)* (special circumstances may allow for different return or exchange policies- these must be discussed with Matthew Zaidan personally before purchasing)
• Deposit on commissions is non-refundable and can be used towards another product of mine if commission painting is cancelled.
• All orders will be shipped in 5-7 business days via Canada Post Express Post Shipping, depending on the size of the product.

RIGHTS TO IMAGES

The artist reserves the right to use and sell reproductions of sold work to promote his work. All reproduction rights are retained by the artist himself. Any purchased artwork may not be reproduced by any process without proof of permission of Matthew Zaidan himself.